IMPORTANT INFORMATION

As you know, most commercial activities in Quebec were on pause for more than two months. Even though all ATIS operations have resumed, we continue to offer remote services, such as:

  • Free virtual consultation with an expert advisor;
  • Submission service for your door and window renovation projects.

ALL OUR SERVICE CENTERS ARE NOW OPEN

ATIS takes all necessary measures to limit the risks associated with the coronavirus and protect the health and safety of its employees, customers and partners. Watch this short video to learn more about our security measures in our service centers.

SECURITY MEASURES IN OUR SERVICE CENTERS

ATIS takes all necessary measures to limit the risks associated with the coronavirus and protect the health and safety of its employees, customers and partners.
The following measures are applicable for all our employees and customers in ATIS service centers:

  • Expert advisers must wear a mask at all times.
  • We ask our customers to stop at the entrance and disinfect their hands. An advisor will come to greet you.
  • Wearing a mask is required for customers. if you are not wearing a mask, a disposable mask will be given by the advisor. This measure was put in place to protect everyone’s health.
  • Disposable gloves will be offered to you so that you can handle the products safely.
    A distance of 2 meters between the client and the advisor must be respected at all times.

Complete health and safety measures are applied in each establishment. We invite you to download the full document for more details.

SECURITY MEASURES FOR HOME VISITS

To ensure that home consultations take place in compliance with health and safety requirements, the following measures will be applied:

  • Before each visit, the counselor must complete a medical self-declaration form.
    Before entering, the expert adviser will ask health declaration questions to all residents present in the home, otherwise he may refuse to enter.
  • Expert advisers must wear a mask at all times.
  • The expert adviser must disinfect their hands for 20 seconds in front of the client.
  • A distance of 2 meters between the client and the advisor must be respected at all times.

Complete hygiene measures are required for home visits. We invite you to download the full document for more details.

Protection measures when measuring windows

SECURITY MEASURES FOR MEASUREMENTS

To ensure that measurements take place in compliance with health and safety requirements, the following measures will be applied:

  • Before each visit, the measurer must complete a medical self-declaration form.
  • Before entering, he will ask health declaration questions to all residents present in the home, otherwise he may refuse to enter.
  • Measurer must wear a mask at all times.
  • The measurer must disinfect their hands for 20 seconds in front of the client.
  • A distance of 2 meters between the client and the measurer must be respected at all times.

Complete hygiene measures are required for home visits. We invite you to download the full document for more details.

SECURITY MEASURES FOR INSTALLATION

To ensure that installation take place in compliance with health and safety requirements, the following measures will be applied:

  • Before each visit, the installer must complete a medical self-declaration form.
  • Before entering, the installer will ask health declaration questions to all residents present in the home, otherwise he may refuse to enter.
  • Installers must wear a mask and gloves at all times.
  • Installers must disinfect their hands during installation.
  • Installers will need to clean and disinfect their tools before and after installation.
  • A distance of 2 meters between the installers and the client must be respected at all times.

Complete hygiene measures are required for installation. We invite you to download the full document for more details.

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